Torrijos
& Asociados
COSTUMER SATISFACTION FORM

We are pleased to be chosen by you to carry out the survey for the issuance of the safet y certificates to your vessel. In order to improve the quality of our service, we would like to have a minute of your time filling out this form by answering the questions below and to send it by fax (507) 226-5825 or mail to our P.O. Box 55-1849, Paitilla Panama, Rep. of Panama.

Mark the appropiate box, according to your evaluation of the perfomance of our job.

  Name of Vessel:
  Certificates:
  Your E-mail*:
   
 
Excellent
Good
Regular
Not Good
1.Service .
•Services requested accomplished
•Promptness in the issuance of documentation
•Quality and presentation of documents
. .
2.Communication with PMDS .
•Interest demonstrated by PMD´s staff
•Flexibility and alternative for negotiation
. .
3.Surveyors Evaluation .
•Handling by attending surveyor
•Objectivity of his job
. .
4.Additional comments or suggestion to improve our services